At Harris Hospital, we are committed to providing the highest quality and safest care for each patient. Whether you are with us for a few hours or a few days our goals remain the same. Our healthcare teams in the hospital, laboratory, outpatient services, [physician offices, home health, and long term care] will do their best to meet your needs. However, if you have a quality or patient safety concern, please contact the clinical supervisor of the unit involved, or any member of the Administrative Team (870-512-3022). They will work with you to resolve your concern.
If you are still not satisfied and want to file a complaint with the Arkansas Department of Health and Human Services at 501-661-2201.
Regarding Problem Resolution
You have the right to express your concerns about patient care safety to hospital personnel and/or management. If your concerns and questions can not be resolved at this level, contact The Joint Commission at 800-994-6610, by Fax at 630-792-5636, by e-mail at firstname.lastname@example.org, or by mail at:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181